How to fix Internet Explorer has stopped working

Internet Explorer has stopped working unexpectedly. We’re sorry for the inconvenience. – Internet Explorer window pops up with this message when you try to browse webpages on a computer running Microsoft Windows Vista, XP or 2000 operating systems that had not yet installed Internet Explorer 11 update released by Microsoft in September 2013

– This can be caused if your CD drive doesn’t have enough free space available to install the latest version of IE11 which is around 800MB once it’s downloaded from the Microsoft Update Catalog site; as such, some users need to delete data files first before they are able to download IE11 update file again on their PC

– Updating IE

 

Internet Explorer has stopped working is one of the most common errors that Windows users encounter. This blog post will walk you through a few steps to help fix this error message and get back on your way browsing the web!

What originally caused Internet Explorer to stop responding? When an individual encounters such an issue, it can typically be traced back to one of two issues: running out of space or other software conflicts with IE. As mentioned earlier, running out of space is usually due to administration errors like deleting temporary files without first saving them in another folder (check drive C:\users\username\temp). Other causes for disk-space related crashes include downloading too many programs at once without uninstalling old ones, installing new programs over old ones

-If you’re using Internet Explorer, the most likely cause for this error is corrupted files that need to be repaired. The easiest way to fix this problem is by running Windows Update and installing any available updates.

+If you’re using Internet Explorer, the most likely cause for this error is corrupted files that need to be repaired. To fix it quickly, run Windows Update and install any available updates.

*Optionally: if there are no updates or your PC’s not connected to Wi-Fi, try updating manually from here: [Internet explorer has stopped working] This will take longer than just waiting for an automatic update but may prevent problems in the future.*

Microsoft Internet Explorer is a web browser that has been around for decades. It was first introduced in 1995, and it’s had updates over the years to improve security, speed, capability, and more. Yet there are still some issues with this product of theirs. One such issue: You’re using your computer when suddenly you get an error message from IE saying “Internet Explorer Has Stopped Working,” or “the page cannot be displayed.” This happened most recently today while I was on Facebook (ironic). The cause might not always be clear-cut but here are some things you can do if this happens again in the future to try to fix it yourself without having to call tech support!

 

Method 1: Internet Explorer has stopped working

  1. Hold the CTRL + SHIFT + ESC Keys simultaneously, to pull up Task Manager. OR Hold the Windows Key and Press R and type taskmgr and then Click OK. 
  2. Go through the list of the processes under the Processes tab, and locate iexplore.exe – If it is there, right click on it and choose End Task.internet explorer has stopped working fix
  3. Then, Hold the Windows Key and Press R again, and type inetcpl.cpl and Click OK.2016-02-02_162120
  4. Go to the Advanced Tab, and Click Reset. Place a check on Delete Personal Settings, and Hit Reset again. Click Apply/OK to close Internet Properties dialog.2016-02-02_162239
  5. Now test to see if Internet Explorer opens up, if not then Hold the Windows Key and Press R again, and type inetcpl.cpl and Click OK. Go to the Advanced tab, and place a check on Use software rendering instead GPU rendering.2016-02-02_162407
  6. Click Apply/OK and this should fix the issue with Internet Explorer. In Resetting Internet Explorer, your bookmarks bar will disappears, to bring it back, with Internet Explorer open, Hold CTRL + SHIFT + B Keys simultaneously.

Method 2: Disable content indexing

  1. Right click to Start menu and type internet explorer
  2. Right click to Internet Explorer and choose Open File Location
  3. Right click on Internet Explorer and choose Properties
  4. Under General tab click Advanced
  5. Deselect Allow this file to have contents indexed in addition to file properties
  6. Click OK
  7. Click Apply and then OK
  8. Run Internet Explorer and enjoy your time on the Internet

Method 3: Disable third-party browser extensions*

  1. Open Internet Explorer
  2. Navigate to Settings and then choose Internet options
  3. Choose Advanced tab
  4. Deselect Enable third-party browser extensions*
  5. Click Apply and then OK
  6. Restart your Internet Explorer
  7. Run Internet Explorer and enjoy your time on the Internet

Method 4: Reset security zones to default level

In this method, you will reset security zones to default level. We will show you how to reset all zones to default level on Internet Explorer 11 using Windows 10. If you are using another version of Internet Explorer or operating system, you can follow this procedure to reset all zones to default level.

  1. Run Internet Explorer
  2. Navigate to Settings and choose Internet Options
  3. Choose Security tab
  4. Click Reset all zones to default level
  5. Click Apply and then OK
  6. Restart your Internet Explorer
  7. Run Internet Explorer and enjoy your time on the Internet

Method 5: Clear cached data in Internet Explorer

  1. Run Internet Explorer
  2. Navigate to Settings
  3. Choose Safety and then Delete Browsing History
  4. Select all options and choose Delete
  5. Restart your Internet Explorer
  6. Run Internet Explorer and enjoy your time on the Internet

Method 6: Remove toolbars, extensions, and search providers

  1. Open Internet Explorer
  2. Click Setting and then choose Manage add-ons
  3. Choose Toolbars and Extensions
  4. Right click on the toolbar and choose Disable. In our example, it is Adobe Acrobat Create PDF Tool. If you are using another toolbar or extension, you should remove them, to check is a problem with that toolbar or extensions, or not.
  5. Click Disable again
  6. Choose Search Providers
  7. Right click on Search provider and choose Remove. In our example, it is search provider named Ebay. If you are using another search providers, you should remove them, to check is a problem with that search provider or not.
  8. Close the Manage Add-ons
  9. Restart your Internet Explorer
  10. Run Internet Explorer and enjoy your time on the Internet

Method 7: Disable application which is conflicting with Internet Explorer

  1. Hold Windows logo and press R
  2. Type msconfig and press Enter
  3. Choose General tab
  4. Uncheck Load system services under Selective startup
  5. Choose Services tab
  6. Select Hide all Microsoft services and then click Disable all
  7. Click Apply and then OK
  8. Restart your Windows
  9. Run Internet Explorer to see is a problem still there. If the problem is not there, that means there is a conflict between Internet Explorer and other software. If you want to find which software is conflicting with Internet Explorer you will need to activate one by one or few services and restart your Windows. Once you have identified which service/startup item causes the problem in Internet Explorer you will need to either disable/uninstall/update the program to avoid further problems. If the problem is still there, there is no conflict between Internet Explorer and other application, and you need to check next method.

Method 8: Reinstall Internet Explorer

  1. Hold Windows logo and press R
  2. Type appwiz.cpl and press Enter to open Programs and Features
  3. On the left side of window, click Turn Windows features on or off
  4. Navigate to Internet Explorer
  5. Deselect Internet Explorer
  6. Click Yes to confirm turning off Internet Explorer
  7. Click OK and wait until Windows turn off Internet Explorer
  8. Restart your Windows
  9. Hold Windows logo and press R
  10. Type appwiz.cpl and press Enter to open Programs and Features
  11. On the left side of window, click Turn Windows features on or off
  12. Navigate to Internet Explorer
  13. Select Internet Explorer
  14. Click OK and wait until Windows turn on Internet Explorer as Windows features
  15. Run Internet Explorer and enjoy your time on the Internet

Method 9: Change Windows 7 theme

This can be a weird solution, but few users changed their Windows 7 theme and solved the issue with internet Explorer. Based on end user experience, we are recommending you to change Windows 7 theme, you will not lose anything, except you will now do this method work or not. We will show you how to change Windows theme on Windows 7 Professional x64.

To change Windows 7 theme, please check this LINK, method 8.

Method 10: Install Malwarebytes and scan your computer for malware

  1. Open Internet Browser (Edge, Google Chrome or Mozilla Firefox)
  2. Open Malwarebytes site on this LINK and download Malwarebytes
  3. Install Malwarebytes
  4. Run Malwarebytes
  5. Click Scan
  6. Wait until Malwarebytes finishes scanning your hard disk
  7. Remove all threats
  8. Restart your Windows
  9. Run Internet Explorer and enjoy your time on the Internet

Method 11: Uninstall Systems Mechanic IOLO

  1. Hold Windows logo and press R
  2. Type appwiz.cpl and press Enter to open Programs and Features
  3. Select Systems Mechanic Professional
  4. Right click on Systems Mechanic and choose Uninstall
  5. Follow the procedure to uninstall Systems Mechanic
  6. Reset your Windows
  7. Run Internet Explorer and enjoy your time on the Internet

Method 12: Reinstall Adobe Flash Player, Java, and Silverlight

  1. Hold Windows logo and press R
  2. Type appwiz.cpl and press Enter to open Programs and features
  3. Navigate to Adobe Flash Player 26 ActiveX
  4. Follow the procedure to uninstall Adobe Flash Player 26 ActiveX
  5. Restart your Windows
  6. Open Internet browser (Google Chrome or Mozilla Firefox)
  7. Open Adobe’s website on this LINK
  8. In Step 1 choose your operating system
  9. In Step 2 choose your browser
  10. Uncheck all offers under Optional offers
  11. Click on Download
  12. Run Adobe Flash Player installation file
  13. Click Yes to confirm running installation as Administrator
  14. Under Update Flash Player Preferences click Allow Adobe to install updates (recommended) and click In case you do not want to Adobe installs updates automatically, you can choose another update option.
  15. Click Finish
  16. Restart your browser
  17. Run Internet Explorer and enjoy your time on the Internet

Method 13: Configure NVIDIA software

  1. Left click on Start menu and type NVIDIA Control Panel
  2. Open NVIDIA Control Panel
  3. On the left side of windows, click on 3D Settings
  4. Choose Program Settings tab
  5. Under Select a program to continue choose Microsoft Internet Explorer
  6. Under Select the preferred graphic processor for this program choose Integrated graphic
  7. Click the Apply button at the bottom
  8. Restart your Windows
  9. Run Internet Explorer and enjoy your time on the Internet

Method 14: Disable UAC (User Account Control)

  1. Hold Windows logo and press R
  2. Type control panel and press Enter to open Control Panel
  3. Sort icons by Category
  4. Choose User Accounts
  5. Click on User Accounts
  6. Click Change User Account Control Settings and choose Never Notify
  7. Click OK
  8. Close Control Panel
  9. Restart your Windows
  10. Run Internet Explorer and enjoy your time on the Internet

Method 15: Uninstall security updates

  1. Hold Windows logo and press R
  2. Type appwiz.cpl and press Enter to open Programs and features
  3. On the left side click on View installed updates
  4. Navigate to KB3008923 and choose Uninstall
  5. Navigate to KB3013126 and choose Uninstall
  6. Restart your Windows
  7. Run Internet Explorer and enjoy your time on the Internet

Method 16: Update drivers

  1. Download drivers
  2. Install drivers
  3. Restart your Windows
  4. Run Internet Explorer and enjoy your time on the Internet

Method 17: Update Norton products with LiveUpdate

If you are using some of Norton products we are recommending you to update them. How will you do it? You will need to download LiveUpdate from Norton website.

  1. Start your Norton product
  2. In the main window, click Security, and then click LiveUpdate
  3. When Norton LiveUpdate is finished, click OK
  4. Run LiveUpdate until you see the message Your Norton product has the latest protection updates.
  5. Exit all the programs
  6. Restart your Windows
  7. Run Internet Explorer and enjoy your time on the Internet